How can we help?

You can also search and book holiday homes using Holidu on your phone. The most comfortable way to do so is by using the free Holidu app where you can search for your accommodation together with your friends or family or vote for your favorites. All fellow travelers can see at a glance which accommodation is being favored by whom and which holiday home is number one. The Holidu app works without any complicated registration process and log-in. Search together, vote, and book! Here you can download the app directly: App store: TEXT Play store: TEXT

To see only pet-friendly accommodations, please activate the corresponding filter. Select your destination first and then activate the field “pets allowed” in the filter “amenities.” The description of each property provides more detailed information on the respective regulations. Would you like to bring more than one pet? In this case, we recommend asking the landlord directly before booking.

When you request a booking via Holidu, you will promptly receive a confirmation via e-mail, indicating that your inquiry has been forwarded to our partner. After that, you will normally receive a booking confirmation email from the provider of the accommodation within 48 hours. In case you have been redirected to a partner company and have placed your booking there, you will receive the confirmation email from this company.

Please also check your spam folder for the booking confirmation email. Normally, it takes up to 1-2 workdays until the booking is confirmed. In case you have not received any confirmation, even after 48 hours, please contact us via online contact form. We will then check if your booking has been submitted and the correct e-mail address has been used.

That depends on the provider. Holidu collaborates with several booking sites which offer different payment methods like a credit card, direct debit, Paypal, or cash payment. You can find all possible payment methods by clicking on “Book now” or on the partner site to which you have been redirected. Please consider that for some providers you can only pay with a credit card.

For any cancellation related issues, it is necessary to contact the partner directly as they are the ones who offer the property and where you would have made your booking. Please note that our partner may charge you some cancellation fees.